Privacy
Who is responsible for your data
- Controller: Robin Klein
- Tax number (NIE): Z0915928G
- Address: Plaça del Gravador Planes 3, 10, 46022 Valencia, Spain
- Email: info@casa-luz.eu
- Phone: +49 176 36366182
No Data Protection Officer has been appointed, as none of the circumstances set out in Article 37 of the GDPR apply.
What data is collected, and where it comes from
Only the data you provide yourself, when you write through the contact form, by email, or by phone:
- your name — a first name is enough
- your email address
- the content of your message
No data is obtained from any other source, and none is bought, rented or received from third parties.
About health information. The contact form does not ask about your health. If you choose to describe your situation and this includes information about your health, that information constitutes a special category of personal data under Article 9 of the GDPR and is treated with the same protection it would receive at a medical practice. It is read by the controller alone.
Why it is processed
To read your message, to reply to it, and where appropriate to arrange a session with you. For nothing else. Your data is never used for advertising, no profiles are created from it, and no decisions are taken about you by automated means.
Legal basis
- Your explicit consent, given by ticking the box on the contact form (Article 6(1)(a) and Article 9(2)(a) of the GDPR).
- In addition, for ordinary personal data, the taking of steps at your request prior to entering into a contract (Article 6(1)(b) of the GDPR).
You may withdraw your consent at any time by writing to info@casa-luz.eu. Doing so does not affect the lawfulness of processing carried out before the withdrawal.
Whether you have to provide it
Providing your email address and your message is necessary in order to receive an answer; without them there is no way to reply to you. Giving your name is optional. There is no obligation to provide any information about your health, and choosing not to has no consequence for you.
How long it is kept
Your message remains in the controller’s mailbox for as long as the exchange between you continues, and for a maximum of 12 months after the last contact, after which it is deleted. If you ask for it to be deleted sooner, it is deleted without delay.
The website’s outgoing mail log is switched off, so messages are not stored in the website’s database.
Who else receives it
No one, apart from the provider required for the website and the email account to function:
- IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany — web hosting and email service, acting as a data processor under a contract that meets Article 28 of the GDPR.
No personal data is transferred outside the European Economic Area. No data is disclosed to third parties, except where required by law.
Security
The website is served over an encrypted connection (HTTPS). Email is sent and received over an encrypted connection (SSL/TLS). The mailbox is protected by a password held only by the controller, and access to the website’s administration is likewise restricted to the controller.
Cookies
This website does not use analytical, advertising or social media cookies, does not profile visitors, and loads no resources from third-party servers — the typefaces are served from this website’s own server. As a visitor you are therefore not tracked in any way, and no consent banner is required.
Strictly technical session cookies may be created for the site administrator when signing in to the administration area. These are necessary for the service to function, are not used for any other purpose, and do not affect visitors.
Your rights
You may at any time request access to your personal data, its rectification or erasure, the restriction of its processing, its portability, and you may object to its processing. You may also withdraw the consent you have given.
To exercise any of these rights, write to info@casa-luz.eu stating which right you wish to exercise. You will receive an answer within one month.
If you consider that your data has not been handled in accordance with the law, you may lodge a complaint with the Spanish Data Protection Agency:
Agencia Española de Protección de Datos C/ Jorge Juan 6, 28001 Madrid — www.aepd.es
You may also address the controller directly first, at info@casa-luz.eu.
Children
This website is not directed at children under the age of 14. If you are under 14, please ask a parent or guardian to write on your behalf.
Changes to this policy
This policy may be updated to reflect changes in the way the website works or in the applicable law. The date of the last update is shown below, and the version in force is always the one published here.
Last updated: 11 September 2026